Branch Design

With thoughtful and determined coordination during the pandemic, Consultants & Builders has completed the first new prototype branch for MidSouth Community Federal Credit Union. Located on a front parcel of a major local development in a rapidly growing commercial corridor of Warner Robins, GA., the branch incorporates classic Craftsman style architecture, the recognizable Credit Union’s logo and color scheme. Including a teller line with TCRs, private offices, conference room, drive-up lanes, and support work area, it is outfitted to better support the area’s growing residential and commercial base. This new branch echoes many of the details and furniture updates installed at the earlier Milledgeville branch renovation, as well as the planned renovations to the Credit Union’s Main Office in Macon. Much success and continued growth for a great MidSouth Community FCU team!

CBI is proud to be the Credit Union’s design-build partner and is looking forward to future project collaborations.

In the midst of a pandemic, with tactful coordination, Consultants & Builders has completed the first microbranch for Bragg Mutual Federal Credit Union inside the Cape Fear Valley Medical Center in Fayetteville, NC. The prototype space, incorporating the recognizable Credit Union’s logo and color scheme, includes a two station teller pod with TCR, private office, and support work areas to better support the Medical Center’s growing employee base. This new microbranch echoes many of the details and furniture updates installed at the earlier Bragg Mutual FCU’s Main Office/Branch renovation. Much success and continued growth for Bragg Mutual FCU.

Atlanta, GA based CDC Federal Credit Union, established in 1949, has chosen Consultants and Builders, Inc. to design, build, and furnish a new prototype branch located in the Northlake Mall area near I-285 within the City of Tucker.  The new branch will be the first free standing building built for the credit union and will utilize Teller Pods, ITM’s, heavy marketing and digital displays, and contemporary furnishings. The exceptional branch site is an out-parcel located near a major high traffic intersection in a rapidly growing commercial corridor enabling further expansion and market presence for the CDC FCU.  The unique exterior design of this 3,000 square foot, free-standing branch exhibits contemporary lines with warm earth tone materials reflective of the nearby growing community while the tower entrance element maximizes visibility and marketing opportunities.  The design includes two drive up lanes with advanced ITMs for Members. The efficient design lowers construction cost, while the integration of advanced technology maximizes operational efficiency and return on investment. CBI will also renovate a portion of the Main Office once their branch services are relocated to the new Northlake Mall site. We look forward to the partnership, collaboration, and further progress with the CDC Federal Credit Union to ensure their strategic growth initiatives are a continued success.

Consultants and Builders, Inc., based in Peachtree Corners, Georgia, was selected to provide design services, architecture, interior design, engineering, furnishings, construction and equipment. CBI has a proven track record of handling small and large projects across a geographic area simultaneously and provides full project management services while using local subcontractors.

Congratulations to CORE Credit Union as we near completion of their newly renovated North Main Street branch in Statesboro, Georgia. Our final walkthrough went well with Robert “Bob” Clampett, CORE Credit Union CEO, noting that he was “Ecstatic with the results, it was much better than he could have imagined, and wished CORE CU had explored this transformation potential much earlier.” The renovations are easily recognizable as signature elements echo the recent collaboration and completion of their Bermuda Run Main Office in the Statesboro Market District.

We are proud to have served as their Design/Build partner for this beautiful project and on future collaborations.

MidSouth Community Federal Credit Union’s new branch in Warner Robins, GA is making great construction progress and is on schedule to be complete in the 4^th quarter of 2020.

The iconic prototype branch is on a front parcel of a major local development in a rapidly growing commercial corridor. CBI is proud to be the Credit Union’s design-build partner and is looking forward to completion and future project collaborations.

Bragg Mutual Federal Credit Union has selected Consultants and Builders, Inc. to create a prototype microbranch inside the Cape Fear Valley Medical Center in Fayetteville, NC. The interior build out will incorporate the Credit Union’s logo and color scheme, LED lighting, paint, flooring, millwork, and a two station teller pod with TCR. In addition, the floor plan will incorporate a private employee office and support work areas. New office furniture and a coffee bar in the Member waiting area will round out this renovation. Work will begin in October 2020 and will be ready for Member use in 2021 to start the year off strong. This new microbranch buildout follows a recent CBI collaboration with Bragg Mutual FCU’s Steve Foley, President/CEO and Jennifer Barwick, CFO to renovate the Main Office/Branch location and furniture updates.

Consultants and Builders, Inc., a design-build firm focusing exclusively on the development of financial institutions, is proud to be working with Bragg Mutual FCU on multiple projects and our team is working diligently to ensure their strategic initiatives are a huge success. It is our shared goal to aid the financial market in navigating these post-pandemic and unique times as well as propel our client’s organizations forward regarding safety, growth, and technology integration.

CORE Credit Union has selected Consultants and Builders, Inc. to renovate their branch inside the North Main Street location in Statesboro, GA. The interior build out will incorporate the new prototype color scheme of the Credit Union generated for the recently completed Main Office in the Market District. New LED lighting, paint, flooring, millwork and TCRs will be included. In addition, a coffee bar will be added to the lobby. New office furniture and a private closing room will round out this renovation. Work will begin in late summer and will take 3 to 4 weeks.

Consultants and Builders, Inc., a design-build firm focusing exclusively on the development of financial institutions, is proud to be working with CORE Credit Union on multiple projects and our team is working diligently to ensure their strategic initiatives are a huge success. It is our shared goal to aid the financial market in navigating these post-pandemic and unique times as well as propel our client’s organizations forward regarding safety, growth, and technology integration.

MidSouth Community Federal Credit Union’s new branch in Warner Robins, GA is under construction and scheduled to be complete in the latter part of 2020. Mother Nature has been consistent with the rain, yet CBI persisted while strongly maintaining the State social distancing requirements.

The exceptional branch site is an out-parcel located near a major high traffic intersection in a rapidly growing commercial corridor. The efficient design ultimately lowers construction cost, and CBI is proud to be the Credit Union’s design-build partner.

Walton County Teachers’ Federal Credit Union, established in 1961, located in DeFuniak Springs, FL is a growing community charter credit union serving Walton County Florida school personnel and serving a variety of Walton County Florida community members. The board of directors has selected CBI as its partner to design and build a new branch in Paxton, FL as a strategic move to better serve its existing member base and to branch out into the Greater Walton County, Florida community.

The new branch site is on an out-parcel located on busy US Highway 331 a major high traffic area in the rapidly growing commercial corridor of Paxton, FL.  Consultants & Builders, Inc., based in Peachtree Corners, Georgia, was selected to provide design services, architecture, interior design, engineering, furnishings, construction and equipment.

Associated Credit Union recently began renovating with Consultants and Builders, Inc. their existing main office branch in Peachtree Corners, GA to incorporate ACU’s new prototype brand interior look and feel. Ultimately the branch will include (2) teller pods, a new member entrance, safe deposit boxes, a coffee bar, and dynamic marketing displays.

Consultants and Builders, Inc. recently completed flagship branches in Decatur and Ellenwood, Georgia for Associated Credit Union as they continue to grow their membership and brand.

MidSouth Community Federal Credit Union recently celebrated the groundbreaking of its 10^th branch location. The credit union chose CBI to design and build its new branch as part of a program to update and enhance their overall market presence.  The new branch will be located at the corner of Hwy. 96 and Lake Joy Road, in Warner Robins, Georgia. Building construction on the new branch will begin this winter, with the branch expected to open in the fall of 2020.

“We’re excited for this opportunity to break ground here today.” said Roy Bibb, MidSouth Community FCU President & CEO. “We look forward to serving this community and expanding our business in Houston County. The business that we’re in is to make a difference in the lives of those that we serve, and this is a great opportunity to do that.”

Board Chairman, Harry Trawick, added, “I’m delighted that we’re here at last! We’ve been holding onto this piece of property for several years, and we think it’s going to be a wonderful location.”

Loyal Trust Bank celebrated the completion of a major renovation and addition to its new Johns Creek, GA headquarters with a grand opening ceremony on Friday, January 10, 2020. Energetic introductions and accolades were made by Johns Creek Mayor Mike Bodker, Bank President/CEO Charlie Brown, and Bank Board Chairwoman Rose Jarboe. Food and music were shared with about 350 local neighbors and businesses, including three separate Chambers of Commerce from Johns Creek, Gwinnett, and North Fulton.

Loyal Trust Bank is the first and only multi-cultural, Asian American Bank headquartered in the Johns Creek market and will serve the surrounding area with a hi-touch and hi-tech community banking style for business and consumer customers. By adding on square footage under the drive up canopy, the bank is able to house over 20 employees to a number of different positions. The bank will utilize a 2 person teller POD, drive-up remote tube and ATM as their delivery touch points.

Consultants & Builders, Inc., a leading design-build firm focusing exclusively on the development of financial institutions, designed and renovated the facility. Established in 1986, the company offers a wide range of services including facility design, interior design, and construction as well as branding and retail delivery services.

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San Antonio Citizens Federal Credit Union located in San Antonio, FL is the oldest financial institution in Pasco County, Florida.  With $227 million in assets and above average capital, this growing credit union has partnered with Consultants and Builders, Inc. to plan, design, build, and renovate facilities as they continue to provide enhanced service to their nearly seventeen thousand members.  Among the current projects is a new main office/operations center to be located on property adjacent to the existing main office, renovation and update of a branch, and the addition of a branch expanding their existing service area footprint.

MidSouth Community Federal Credit Union, established in 1936, is located in Macon, GA and is a community charter credit union with $285,000,000 in assets, serving 40,000 members from 9 locations in central Georgia. The credit union chose CBI as its partner to design and build a new branch in Warner Robins as part of a program to update and enhance their overall market presence.  The Warner Robins branch is part of a long-term plan for expansion within the market area. This partnership includes the renovation of MidSouth Community FCU’s  Milledgeville, GA branch.

The exceptional branch site is an out-parcel located near a major high traffic intersection in a rapidly growing commercial corridor.  The unique exterior design of this 3,212 square foot, free-standing branch reflects the warm Craftsman architectural styles reflective of the nearby growing community while the tower entrance element maximizes visibility and marketing opportunities.  A traditional teller line utilizes advanced teller recycling machines.  The design includes two drive up lanes plus an advanced ATM.  The efficient design lowers construction cost, while the integration of advanced technology maximizes operational efficiency and return on investment.

Associated Credit Union recently chose Consultants and Builders, Inc. to re-imagine their existing main office branch in Peachtree Corners, GA to incorporate the brand new prototype interior look and feel.  This branch will include (2) teller pods, a new entrance, safe deposit boxes, a coffee bar, and dynamic marketing displays.

“The Future is Here”……Consultants and Builders, Inc. just installed two NCR Interactive Teller Machines at Associated Credit Union’s main office branch.  The credit union’s main office previously had no drive-ups and now has two full service ATMs with teller assist.  Members can simply touch the screen and communicate with a teller in real time, with the teller guiding the member through the transaction. There is no need for tubes under the ground or a drive up window or even full time tellers, as the Interactive Teller Machines can handle a number of different transactions into multiple accounts.

Signature Bank recently selected CBI for a branch interior remodel in Sandy Springs, GA.  New carpet, paint, decorative lighting and furniture will be included in the remodel. In addition, we are replacing the teller line with a teller pod which will include a built-in flat panel TV for marketing and a teller cash recycler. CBI is collaborating with CBSi, a bank equipment vendor, on the remodel project. Financial institutions count on CBSi for installation of new equipment, upgrades for outdated or faulty equipment, service and alarm monitoring. The project will be complete in December.

Peach State Federal Credit Union has selected Consultants and Builders, Inc. to renovate their branch inside the Richmond County Board of Education building in Augusta, GA.  The interior build out will incorporate the new prototype color scheme of the credit union. New LED lighting, paint, wallcovering, flooring, and millwork will be included.  A teller pod will be introduced in this 600 sf space as well as a conferencing table with a computer and Cisco telepresence. In addition, a coffee bar will be added to the lobby.  New office furniture and an added break room will round out this renovation.  Work will begin in January and will take 3 to 4 weeks.

Excel Federal Credit Union recently selected Consultants & Builders, Inc. to update their lobby with new digital marketing, paint, flooring and lighting.  They have also chosen CBI to handle their facility services such as HVAC and mechanical, electrical services, landscaping and grounds.

CBI understands the importance of a well-run facilities management program. We can provide a single point of contact for all aspects of your facility maintenance program enabling you to concentrate on your core business. Our experience has shown that outsourcing facility management services can enable you to reduce and control operating costs, reduce risk and maximize your assets across your entire real estate portfolio.  We have the capabilities to furnish the labor, material, and equipment services required to support facility maintenance programs and construction activities across the Southeast.

Heritage Bank has chosen CBI to design a new prototype interior space using teller pods, ITM’s, tablets, digital marketing and LED lighting. The first remodeled branch is scheduled to open early October in McDonough, GA. More to come!

Associated CU is on the move!!!  Consultants and Builders, Inc. has been contracted to design, build and furnish a new prototype branch located in Ellenwood, GA.  The new branch will be the first free standing building built in many years and will utilize Teller Pods, ITM’s, heavy marketing and digital displays and contemporary furnishings.  The interior space will mimic a newly designed branch located in Decatur.  Along with these projects, CBI will also add ITM’s located in a new drive-thru at the credit union’s main office and design and build a 200 sf branch where middle school students will have an opportunity to learn money management skills as they practice the process of opening a mortgage, shop, eat and play with a fixed budget.

CBI has a proven track record of handling small and large projects across a geographic area simultaneously and provides full project management services while using local subcontractors.  We are proud to be working with Associated Credit Union on multiple projects and are working diligently to ensure their strategic growth initiatives are a huge success.

Peach State FCU has chosen CBI to renovate a branch located in the Richmond County Board of Education building located in Augusta, Georgia.  This 1,800 square foot branch will be refitted with LED lighting, a full service ATM, Member Dialogue tower, Teller assist POD with 2 member service points, a new break room and refreshment bar.  The interior will have a similar look to Peach State’s branch located in Watkinsville, GA. CBI will commence the work in June while school is out for summer break.  The renovation is scheduled to take 30 days which will allow the credit union to be back up and fully running once the new school year begins.

Associated CU recently chose CBI to design and build their first high tech, high end retail branch in Decatur.  It will be 2,200 sf in a new retail center on East College Avenue.  Highly visible from the road and other outdoor areas, this branch will be well lit utilizing the latest LED has to offer and will have dynamic displays and marketing throughout.  It will have two teller Pods replacing the traditional looking teller line to assist members.  Other amenities will include a 24- hr vestibule with a full-service ITM and refreshment bar.

Peach State Federal Credit Union celebrated the future home of their newest branch in downtown Lawrenceville with a groundbreaking ceremony attended by credit union Board and staff members as well as representatives from the city. The branch will be constructed on the property between North Pike Street and North Clayton Street by Consultants & Builders, Inc. (CBI).

Construction is set to begin in the coming weeks and is slated to be completed in fall 2018. The new branch will feature state of the art teller pods with a goal of providing faster, more efficient service to members. Staff from the existing branch in downtown Lawrenceville will transfer to the new branch upon its opening.

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Peach State Federal Credit Union selected CBI to design and build a new prototype branch which will be located in Lawrenceville, GA. The building will feature a transitional, brick exterior with metal roof accents. The interior of the branch will include four offices, two lobby ATMs, two teller pods, a lobby waiting area and breakroom.

Southwest Georgia Bank held a ground breaking ceremony today for its new 9,000 sf branch which will be located in Tifton, GA. CBI is designing and building the new branch.

Peach State Federal Credit Union celebrated the grand opening of its new branch facility in Oconee County with a ribbon cutting ceremony today.  The new branch is located at 1260 Mars Hill Road, Suite 127 in Watkinsville, Georgia.   Originally founded in 1961 as Gwinnett Teachers Credit Union, Peach State now serves more than 49,000 members. Peach State’s future is bright. With a commitment to their internal values and a focused strategy for future growth, the credit union is prepared to help more people afford life than ever. Peach State’s new “branch of the future” in Oconee County offers a new, smarter way to bank. The traditional teller line has been replaced with staff who can assist members with their financial needs in personal way. We are proud of our relationship with a credit union such as Peach State that provides such a vital contribution to the community.

Associated Credit Union recently awarded CBI a renovation project for a 3,700 sf branch located in Peachtree Corners, GA. Renovations will include new LED lighting, teller pods to replace the teller line, new carpet and furniture.

LGE Community Credit Union recently awarded CBI a micro branch project in Marietta, GA. The new, 2,065 sf micro branch will be located in the Parkside West Cobb shopping center.  Two Intelligent ATM’s will be used in the lobby for their delivery method as well as a 24-hr walk-up ATM.  This branch will operate with three to four employees using telepresence to discuss investments with experts housed in the main office. Instant issue credit cards will be available to members for added convenience. Additional features for members will be incorporated including music playing throughout the space, coffee and filtered water.

Peach State Federal Credit Union recently awarded CBI a tenant build-out project for a new, 1,700 sf branch which will be located in Oconee County.  Included in the branch will be two intelligent ATMs as well as two dialog towers.  “We have served this community since 2009, and know that a brick and mortar location in this area will make banking for these members more convenient. We envision this to be a ‘branch of the future’, featuring member service and business development representatives rather than a traditional teller line. Representatives will assist members in finding the products and services they need for their individual financial needs,” said Marshall Boutwell, President/CEO, Peach State FCU.

Southwest Georgia Bank has chosen CBI to renovate the teller areas of five branches.  CBI will modify or replace the teller lines to accept teller cash recyclers. The branch renovations will also include millwork, new carpet and paint.  During the remodeling, the branches will remain open for normal operations. CBI is able to handle small and large remodels across a geographic area simultaneously and provides full project management services while using local subcontractors.

Peach State Federal Credit Union has partnered with Central Gwinnett High School to put one of their branch locations within the school. The credit union celebrated the branch opening today with a ribbon cutting ceremony.  The branch currently has seven student interns who operate the location with a branch manager. Students, teachers, and other staff members can make deposits, withdrawals, and use the ATM during their operating hours. The student interns have also developed a plan to educate all advisement classes on the differences between a credit union and bank, smart money management skills, and future career opportunities at Peach State Federal Credit Union. CBI was proud to partner with the credit union to design and build the branch.

Family Savings Credit Union recently held a ground breaking ceremony for its new 4,300 sf branch which will be located in Calhoun, GA. CBI is designing and building the branch. The project is scheduled to complete around the 1st quarter of 2017.

LGE Community Credit Union recently selected CBI for a 6,500 sf renovation project to the credit union’s main office branch and lobby located on the first floor of their five story building in Marietta, GA. The branch will feature the new retail business model for LGE incorporating advanced function ATMs for handling all transactions.  The traditional teller line will be eliminated and the drive up tellers will be replaced with 24-hour full-service ATM’s in each lane to give members added convenience.  The lobby will welcome members with a meeter/greeter station where an employee can approach members to provide personal service. In addition, a new mail room for shipping & receiving will be developed on the first floor adjacent to the branch. Construction is scheduled to begin in the 4^th quarter of 2016.

CBI was recently selected to design and build a new 9,000 SF branch for Southwest Georgia Bank. The new branch, which will be located in Tifton, GA, will be the 6th project CBI has completed for SGB. Interior features will include a lobby and teller pods using cash recyclers in addition to a large community room which can be used for hosting employee and community events.

CBI was recently awarded the contract to design and build a micro-branch for Peach State FCU in Central Gwinnett High School.  Design is underway and the project will commence while school is out for the summer.  This branch will consist of a teller-pod delivery system accompanied by a full service ATM.  This branch will be teamed up with an entrepreneurial business program developed for the students with onsite bank training.  The focus is to serve the students as well as teachers and staff.

LGE Community Credit Union recently celebrated the opening of the credit union’s newest branch in Canton, GA. The Canton branch is the first branch CBI has constructed for LGE from the ground up. All previous branch projects were either build-out of space in a shopping center or renovation of an existing building. The most recent project prior to the Canton project represented a change to a new retail business model for LGE incorporating advanced function ATMs for handling all transactions. This was initiated at the Roswell, GA branch and has been so successful that the credit union decided to implement the concept in the Canton, GA branch.

The new branch is 4,000 sq.ft. and features advanced function ATMs for all transactions along with engagement stations nearby for meeting with members to discuss their financial needs. In addition to conventional financial transactions, the Canton facility offers Insurance, Investments, Real Estate/Mortgage Lending and Traditional Lending, including auto and personal loans. The facility features the branded look and feel of LGE facilities and personal bankers will greet members and guests as they enter the facility in the defined engagement zone. Personnel for this facility are chosen for their ability to interact and engage with members and will be trained in all areas of product offerings so that members financial needs can be met with minimum involvement of additional specialists.

Read more from The Marietta Daily Journal…

Panhandle Educators Federal Credit Union is celebrating the grand opening of its sixth office location on Wednesday, January 27th. CBI designed and built the new 2,700 SF branch which is located at 4295 Highway 231 in Panama City, FL. Greg Frith, President/CEO of the credit union stated, “CBI’s Superintendent, Terry Caruthers, was readily available and always quick to respond to any concerns from us. He worked well with the subcontractors for an expedient and thorough job. We are excited about the feedback we have received and look forward to serving this growing area of our county.”

LGE Community Credit Union in Marietta, GA was recently honored with an Excellence Award, which recognizes innovative solutions optimizing credit union performance.

The award was presented by the Credit Union National Association (CUNA) Operations, Sales & Service Council, a national network comprised of more than 900 credit union operations, sales & service professionals across the United States. Awards are given in each of four categories, including Sales & Service Management, Branch Design, Contact Center/E-Support, and Miscellaneous.

LGE Community Credit Union won the Miscellaneous category for its entry, entitled “A Smarter Way to Bank.”  The evolution of a modern branch that offers convenient, efficient banking with an enhanced member experience. The entry focused on LGE’s success within the last five years of offering new and innovative technology and delivery channels, designing and operating more efficient branches, and developing and growing front line staff while growing in asset size and improving overall efficiency. This approach has led to 19% loan growth and 5% member growth from 2013 to 2014.

CBI has performed design-build or renovation services for all of LGE Community Credit Union’s facilities. The credit union’s sixth branch in Canton, GA is currently under construction and scheduled to be complete in December. “We are very proud of our relationship with a credit union such as LGE Community Credit Union that provides such a vital contribution to the community. It has been a pleasure to work with this team of experienced bankers and community leaders and we look forward to continuing our partnership with them, said Tyler Williams, President, Consultants & Builders, Inc. (CBI).

The OpSS Council Excellence Award recognizes and honors credit unions for their leadership and vision in Operations, Sales and Service in the credit union industry,” said Steve Stryker, Chair of the Awards Committee for the CUNA OpSS Council.  We were overwhelmed by the amazing stories all of the entrants shared with us and they should be proud of what they have achieved. Whether it is remaking a branch for the 21st Century, running creative sales campaigns or delivering outstanding results in their contact center, their creativity and originality can inspire us all.

CBI is making progress on Panhandle Educators FCU’s new branch which will be located on Hwy 231 in Panama City, FL.

Panhandle Educators Federal Credit Union’s newest branch is under construction. The credit union has worked with CBI on all of their facility projects since 2003, including numerous new branches, renovations, and build-outs. This new branch located in Panama City, FL will feature a relatively compact but attractive retail banking area with a three position teller line and two offices. The decor inside and out will reflect the brand of the credit union which has been reinforced through the years in the other projects CBI has completed for the credit union. Two drive-thru teller lanes will also be included.

LGE Community Credit Union’s newest 4,000 sf branch which will be located in Canton, GA is under construction!

It’s one thing to design a branch to meet the needs of today’s consumer.

It’s another to anticipate how brick-and-mortar facilities will be used in five, 10, or 25 years.

In the second part of our discussion of the evolution of credit union branches, Credit Union Magazine sought insights on this topic from Mark Maness, executive vice president of Consultants & Builders, Inc. (CBI), Norcross, Ga., and Lisa Darling, assistant vice president of human resources/quality assurance research & development at Visions Federal Credit Union, Endicott, N.Y.

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Farmers State Bank is a 100 year old community bank based in the small east Georgia town of Lincolnton, with a branch in neighboring Washington. Over the years, the bank outgrew its 40 year old main office in Lincolnton and decided to look at options to expand and renovate the existing building. After interviewing numerous firms, CBI was chosen to design and build the new facility, largely due to CBI’s experience with complex renovations and additions involving multiple stages of construction while also having the ability to keep the bank open and the employees safe.

The finished facility will include an addition of 5,000 sf and the original 10,000 sf facility will be completely repurposed and updated throughout. The addition will be located behind the existing facility and will be connected with a bridge from the main level of the retail branch. The two-story addition will include operations, a community room, the employee break room and kitchen. The space is scheduled to be complete in late 2015.

Liberty Bank is a multi-facility client of CBI.  The new branch will be located in New Orleans, LA and is a new concept for the bank that will incorporate a high-tech branch with retail space to be leased. The 6,000 SF facility will include a 2,000 SF branch and three leasable retail spaces in the remaining 4,000 SF.The bank branch will incorporate all of the latest in technology improvements including video conferencing and micro location to identify customers as they enter the branch so that bank personnel can tailor their conversation to the needs of the client. The facility will be contemporary in decor, featuring glass walls and will also include a remote drive-through with two-way audio/video connections.

LGE Community Credit Union recently celebrated the grand opening of their new location in Roswell, GA. CBI designed and built the new 3,342 SF facility which offers an open branch environment combining self-service and personal interactions. The Roswell branch is the first of the next generation of financial centers for LGE. The delivery model for this branch relies solely on ATMs to handle the most routine transactions, allowing the credit union’s employees to inform, promote, and educate members about the benefits of their products. Employees are trained on those aspects of the business and not on handling transactions like in the past. LGE Community Credit Union feels that soon they will be able to completely eliminate the ATM machines, as remote capture, direct deposit and the capabilities of mobile devices make transactions easier to process outside of the branch.

With customers doing many transactions online, banks are spiffing up branches to lure them back inside.

Been inside your neighborhood bank branch lately? If you’re like many people, probably not. But if you were to venture in, you would probably be surprised.

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